Credit sales, delivery & refunds
Pre-contract information and terms for one-time purchases of proposal credits on I Need an Agency. Version 24 October 2026.
What you purchase
You purchase proposal credits for your approved agency account, not an agency’s services, a customer contract or a guaranteed lead. Free directory listing does not require a purchase. Credits do not guarantee work, proposal acceptance, search visibility or a reserved proposal slot. Project eligibility and remaining capacity still apply.
Price and payment
The available packages are USD 4 for 1 credit, USD 100 for 30 credits, and USD 200 for 70 credits. The checkout total is the total charged by the platform, including applicable taxes; we do not add a platform fee at payment. Your card issuer may apply currency conversion or bank fees separately. These are one-time purchases, without subscriptions or automatic renewal. Card details are entered on PayTR’s secure payment page and are not stored by this website.
Delivery and use
Credits are delivered electronically to the selected agency wallet after PayTR confirms successful payment to our server, normally within minutes. A browser success page alone is not confirmation. If a payment is confirmed but credits do not appear, contact support with the order reference. While proposals are free, no credits are deducted and purchasing is optional. Once paid proposals are enabled, the applicable cost will be displayed before submission. Existing paid credits have no scheduled expiry and cannot be transferred to another account or redeemed for cash except under the refund terms below.
Cancellation and refunds
You can cancel an unpaid checkout without a charge. For a paid purchase, email support within 14 days of purchase to request a refund of unused purchased credits. A wholly unused package is refunded in full; for a partly used package, the unused portion is calculated at the actual package unit price, not the single-credit price. Promotional credits have no refundable cash value. Approved refunds are made to the original payment method within 14 days of the request; bank posting times can vary. Refunded credits are removed from the wallet. Duplicate charges and non-delivery will be investigated and corrected. This policy does not limit mandatory consumer rights, remedies for defective services or rights that apply in your jurisdiction.
How to request help or a refund
Email aykun@ogre.com.tr from your account address with your agency name, order reference and request. Never email card numbers, CVV or bank passwords. Your order and wallet history provide the transaction reference; contact us for an invoice or billing correction. We do not collect or distribute payments for work agreed between agencies and their customers.
Order records and privacy
We retain the accepted terms version, acceptance time, purchased package, amount, currency, billing contact details and payment/order references to fulfil the purchase, handle invoices and refunds, and resolve disputes. Payment card details remain with PayTR. See the privacy notice for data requests and provider information. You can save or print this page; the version accepted at checkout remains linked to your order.
Seller and contact
OGRE İLETİŞİM TEKNOLOJİLERİ SANAYİ TİCARET LİMİTED ŞİRKETİ. Cumhuriyet Mah. Tavukçu Fethi Sok. No:11 D:2, Şişli, İstanbul, Türkiye. Telephone: +90 532 623 75 65. Email: aykun@ogre.com.tr. Website: https://ineedanagency.com. Buyers may use any mandatory consumer complaint and dispute-resolution channels available under applicable law.